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Customer Survey Form
Did the technician arrive on time?
Yes
No
Did the technician have a valid ID card, work uniform, and complete equipment?
Yes
No
Did the technician provide necessary training for device usage?
Yes
No
Was the device problem resolved?
Yes
No
How many times did the technician visit to fix the device?
Select
One time
Two times
More than two times
Did the technician provide a company invoice?
Yes
No
Did they declare the cost before repair (based on tariff)?
Yes
No
Did the technician stick their contact label on the device?
Yes
No
Were you satisfied with the technician’s service?
Yes
No
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